Perilous transitions: beware the chatbot that claims to solve all your problemsChatbots. When you work in any part of digital service design and delivery, it’s hard to avoid hearing about them, and I think the current…Mar 26, 2023Mar 26, 2023
Train adventures part 3: the planning and the bookingSo you’ve seen the journey there and back — but what about the process of planning and booking a trip like this? I know this is can put…Jan 29, 2023Jan 29, 2023
Train adventures 2: the short(ish) journey homeFollwing on from my last post (Train adventures #1: heading South), here’s a bit about my journey back. In contrast to the scenic route on…Dec 4, 2022Dec 4, 2022
Train adventures 1: heading southI’d planned a couple of train trips this year — one for others, one for myself that I ended up cancelling, but I’d actually never done a…Nov 29, 2022Nov 29, 2022
SPF, DKIM and DMARC: the what, the why and the howI’ve recently been sorting out my email setup on a couple of domains that I run for my personal use, and I struggled to find good resources…Apr 15, 2022Apr 15, 2022
Weeknotes S02E04: starting to talkI’m not very good at writing weeknotes on a regular basis. I rarely find the energy on a Friday afternoon to write. Maybe I should try on…Mar 16, 2022Mar 16, 2022
Weeknotes S0203: Welcome back!I haven’t written weeknotes in a few months. If I’m honest, I just haven’t had the energy at the end of a week to do so for them. Maybe I…Jan 14, 2022Jan 14, 2022
Weeknotes S02E02: let’s learn to shareI feel like I’m settled in here and that’s really nice. There’s loads of stuff to get involved in, and everything is pretty entwined…Oct 9, 2021Oct 9, 2021
Weeknotes S02E01: heuristicsI haven’t written weeknotes in a while. Partly, this is because I’ve had a lot of other things on. Things, good and bad, that have taken a…Sep 10, 2021Sep 10, 2021
Weeknotes S01E06: fuzzy logicAt this point in the week, I just look back and think “wait, what did I do this week?” I’m sure I did quite a lot, but I was moving from…Aug 6, 2021Aug 6, 2021