Weeknotes S01E02: happy Friday, everyone


It feels like a long time ago, but I’m pretty sure it was Monday week that I spoke to some people working in other local authorities (Greenwich and Durham) about the work they’re doing on their Intranets. We’ve done a little bit more discovery work than they have, but I still learned a lot, and it was interesting to see how. And it made me realise (again) how much I value being able to talk to other people working in local government.

Thinking, fast and slow

We won’t kick off an alpha for the Intranet for a few months. But everyone in the organisation needs to know about how we’re going to work in a world where we don’t have to do all of our work in the office, and they need to know soon. That information needs to live somewhere.

Notes on a whiteboard, with user needs for the intranet: “I need to find job-related resources & information so that I can do my job without asking others for help” etc. If you want full alt text for this image, please email me at keelan.faddenhopper@essex.gov.uk.
Scribbling on a whiteboard helps


  • Am I doing the right things?
  • Am I any good at this?
  • When we work well, we can do some really good stuff
  • I am happy doing what I’m doing
  • I’m glad it’s Friday because I need a rest

Other stuff

Lots of other stuff happened this week. I worked with Ed on mapping some stakeholders. I spent a while delving through different local authorities’ eligibility criteria for the Energy Companies’ Obligation (wow, this stuff is complicated!). I attended another local authority’s event engaging with families of people with special educational needs and disabilities (and learned a lot, but wow, this stuff is complicated!). And I had some good conversations with people about how best to work together and organise what we do (no surprise, complicated too).



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